Utah Scientific Recognized Again
Frost & Sullivan Honors Video Switcher Provider With Top Award for Customer Service
SALT LAKE CITY — May 23, 2011 — Utah Scientific, a worldwide leader in routing and master control switchers, has been awarded the 2011 Global Customer Service Leadership Award in the video switcher category for the third consecutive time by the Growth Partnership Company Frost & Sullivan. According to Frost & Sullivan, the unbiased, third-party award recognizes Utah Scientific’s team for having the creativity and dedication required to deliver excellence and adhere to best industry practices.
Specifically, Frost & Sullivan applauded Utah Scientific for its 10-year, no-fee warranty and commitment to long-term customer relationships. “The constantly evolving video switchers market presents diverse market challenges to the vendors. The best way to succeed in this market is by displaying a fine understanding of customer needs and requirements. Utah Scientific has, over the years, displayed a tremendous flair in this area through exemplary service and support, helping the company to cement its reputation in the market,” said Frost & Sullivan Research Analyst Sashankh Kale.
“At Utah Scientific, we work hard every day to satisfy our customers by delivering and supporting the reliable products they want,” said Tom Harmon, president and CEO of Utah Scientific. “Our success is a direct result of that hard work, and sometimes it pays off in other ways, too. This latest award from Frost & Sullivan is one example. We are grateful to have our efforts acknowledged by an objective, knowledgeable, and well-regarded company.”
Frost & Sullivan Customer Service Leadership Awards are given in conjunction with the biennial publication of the company’s study on the global switcher market.
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About Frost & Sullivan
Frost & Sullivan, the Growth Partnership Company, enables clients to accelerate growth and achieve best-in-class positions in growth, innovation, and leadership. The company’s Growth Partnership Service provides the CEO and the CEO’s Growth Team with disciplined research and best-practice models to drive the generation, evaluation, and implementation of powerful growth strategies. Frost & Sullivan leverages 50 years of experience in partnering with Global 1000 companies, emerging businesses, and the investment community from more than 40 offices on six continents. To join our Growth Partnership, please visit http://www.frost.com.
About Utah Scientific, Inc.
Utah Scientific is the world's leading specialist in analog, digital, and HDTV routing switchers, master control switchers, and related control software. For more than 30 years, the company has provided industry-leading products and best-in-class service and support as recognized, again in 2009, by Frost & Sullivan with its global Customer Service Leadership Award and demonstrated by the industry's first no-fee 10-year warranty. Additional information about the company can be found at www.utahscientific.com